Customer Reviews

Based on 15 reviews Average Rating 4.7 stars out of 5

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Customers say

The Kuma chair received praise for its quality and customer service, with an easy and convenient ordering process. However, some faced delays in delivery, attributing it to FedEx's inefficiency. Despite this, the chair itself is well-loved for its comfortable design and outstanding build.

James Gray J. G. James G.
03-05-2026

Broken Chair

The chair broke this weekend after maybe 6 uses. I will be contacting you for a refund.
juliana Giles Giles J. G. G. juliana G. G.
28-02-2026

amazing chairs

really comfortable love them
Bailey D Wilson B. D. W. Bailey D. W.
12-01-2026

Love these Kuma chairs!

They’re big and solid and cozy! Lots of room to wrap a blanket around you and feel cosy from the wind. I have tall people in my family and the chairs fit the back of the head and shoulders very well, and for me lots of room to cosy up with my dog in the chair. Very happy!
James Terry J. T. James T.
15-09-2025

Kuma lazy bear chair

Excellent product!
Gayla Dionne G. D. Gayla D.
05-09-2025

Great chair!!

This chair is exactly as described, very comfy, very big, and bright colors. Very fast delivery and great service all around!
Beverley Jagger B. J. Beverley J.
04-09-2025

Amazing service

Very quick shipping and delivery!!
Teemey Gatapia T. G. Teemey G.
19-06-2025

Kuma

Perfect for outdoor activities. Love it
Lea Williamson L. W. Lea W.
26-05-2025

Kuma Lazy Boy chair purchase

Easy to order, good price, quick shipping. Love the chair.
Candace Smith C. S. Candace S.
06-01-2025

great product, excellent customer service

Purchased as a gift, which is loved for the quality, comfort and good looks!
Antonio Pietroniro A. P. Antonio P.
24-10-2024

Sweet seats.

A little bulky but very comfortable. Great for the road trip.
Peter Geurts P. G. Peter G.
20-09-2024

KUMA LAZY BEAR CHAIR

The process to order was simple enough for me to navigate. As the shipping was free I started getting notices that my chair would be delivered 2 days later then I got a notice there’s delay then nothing. Unlike Amazon fedex doesn’t deliver out south of Seba Beach so they turned it over to a “trusted” 3rd party deliverer who apparently doesn’t know where I am. I did try to contact fedex but was a waste of time. I contacted RMH who I turn were able to get a tracking number. I found out the “trusted” 3rd party was none other the inept Canada Post how doesn’t deliver anywherre. It did arrive at the post office in Tomahawk. It was picked. In hind site the shipping was free but the apprehension was enormous. The product is great. I should just driven to Rocky Mountain House and probably spend more money in store.
Peter Geurts P. G. Peter G.
20-09-2024

KUMA LAZY BEAR CHAIR

The process to order was simple enough for me to navigate. As the shipping was free I started getting notices that my chair would be delivered 2 days later then I got a notice there’s delay then nothing. Unlike Amazon fedex doesn’t deliver out south of Seba Beach so they turned it over to a “trusted” 3rd party deliverer who apparently doesn’t know where I am. I did try to contact fedex but was a waste of time. I contacted RMH who I turn were able to get a tracking number. I found out the “trusted” 3rd party was none other the inept Canada Post how doesn’t deliver anywherre. It did arrive at the post office in Tomahawk. It was picked. In hind site the shipping was free but the apprehension was enormous. The product is great. I should just driven to Rocky Mountain House and probably spend more money in store.
Laura Lee Donovan L. L. D. Laura L. D.
16-09-2024

Excellent

I ordered these chairs for our winter vacation down south - I have not taken them out of box yet but was very pleased how fast they arrived and boxes are in good condition - no damage noted on shipping
Lisa Charlton L. C. Lisa C.
26-08-2024

Raves for RMH RV Parts

Outstanding customer care and quality Kuma Chair. Very impressed in all regard for RMH and their offerings. All YAYS and thanks.